Coast Graphic Supply 4721 Market Street #101
Ventura, CA 93003
800-356-8866
805-642-5585
805-642-2236 (fax)
http://www.sublimationink.net

sales@sublimationink.net

 

Return Policy

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Return & Exchange Policy

Prices and availability are subject to change without notice. All tradenames/trademarks are the properties of their respective owners. Photos may not represent actual product. Typographic errors are subject to correction.Coast Graphic Supply (CGS) hereby disclaims all other warranties, including warranties of merchantability and fitness for a particular purpose. Manufacturer warranty, if any, applies; CGS does not guarantee product compatibility.

Returns
General Returns Conditions - Applicable to ALL Returns
1.  All Returns must be made within 15 days of invoice date.
2. Shipping charges are not refundable
3. No returns will be accepted without prior authorization.
4. Where a specific return period is indicated, no returns will be accepted beyond that period.
5. Customer is responsible for shipping carrier capable of providing proof of delivery, as well as properly packing and fully insuring your return shipment.
6. Please note all additional return conditions stated below, as applicable to your return.


CGS Brand Supplies

CGS brand of supplies and consumables are guaranteed to perform to your satisfaction or they may be returned for a full refund of the purchase price within 15 days from invoice date.  Please include a copy of the invoice, and all products must be in its original packaging.


NON-CGS Brand Supplies

If defective, NON-CGS Brand Supplies may be returned to CGS within 15 days from invoice date for exchange for the same item only (excluding Artainium Sublimation Ink – To return Artainium Sublimation Ink you must first call CGS for instructions on how to return, get credit for or exchange the product.


All Software

If defective, opened software is returnable within 15 days of invoice date for exchange for the same software title only.


All Printers, Heat Presses, Computer Hardware, Peripherals and Accessories

1. If a product arrives DOA (dead on arrival), or if any product or part is defective, that product's warranty applies as specified by its manufacturer. CGS will assist the customer in contacting the manufacturer for service or exchange.


Year 2000 Policy

Products purchased from CGS carry the applicable manufacturer's warranty (if any), which warranty may (or may not) address "Year 2000" compliance issues. CGS’ standard sales and return policies apply to all purchases. CGS HEREBY DISCLAIMS ALL OTHER WARRANTIES; EXPRESSED, IMPLIED, OR STATUTORY, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARISING OUT OF THE USE OF, OR INABILITY TO USE THE PRODUCT. To determine whether a particular manufacturer warrants its product with respect to "Year 2000" compliance, please check with CGS or with the product manufacturer.


Return Address:

Coast Graphic Supply
Attn: RETURNS
(please include RMA # that you received from customer service rep.)
4721 Market Street #101
Ventura, CA 93003


Mailing Address:

Coast Graphic Supply
4721 Market Street #101
Ventura
, Ca 93003


Phone Numbers:

(800) 356-8866
(805) 642-5585
(805) 642-2236 (fax)

Web Site and E-Mail:
http://www.sublimationink.net
sales@sublimationink.net

Sincerely,



Your Coast Graphic Supply Support Team